Monday, August 9, 2010

As I travel around Singapore, was it a fare increase???

Many people aren't sure if they are actually paying more. I have found a way to check and compare the old fares and new:

http://gothere.sg/maps#q:amk%20to%20bedok

I did a few sample checks and found that if you made no transfers, you always pay more under the new structure. If you have 1 transfer, you sometimes pay less. But the increase can be as big as 10-15% for certain trips - this is huge because previous increases were 1-2% and commuters took issue with those hikes. For those who have to pay more, this fare hike is probably the biggest one in their lifetime!

Did commuters asked for the fare structure to be changed? No. This was a move introduced by LTA and the public transport operators.. Under the new structure, they eliminated the penalty for transferring to another bus but increase the fare for single bus trips for various distances. This makes it hard to figure out if you'll end up paying more or less from this new structure. However, if you have a direct bus and do no transfer, you will almost certainly end up paying more. Many people I asked who have one transfer still end up paying more. So you need multiple transfers to benefit from the new fare structure. The publicity posters and booklets only show positive examples of people saving money.

"The Land Transport Authority (LTA) has said that under the new system, one in three commuters would see a fare increase" - CNA[Link]

I'll tell you why this new structure simply makes no sense. Firstly, it makes people pay more for the same distance if they do not need multiple transfers. What it does is reduce the penalty for multiple transfers which shouldn't have been there in the first place - this incentivise people to make transfers to cut down on distance. However, it is NOT DISTANCE BUT TIME that is more important. Very often the distance gains you make transferring from one bus to another is easily lost due to waiting time. It is rare to gain any time by transferring twice when you have a direct bus - yet it is only in these multiple transfer trips that the new fare is cheaper . The new structure penalises those with direct buses by raising the fares for such trips....and may incentivise people to make time wasting multiple transfers to save money. If they genuinely wanted to encourage people to save time, they should have simply eliminated the transfer penalty and keep the other parts of the fare structure the same. It is time not distance that is important to the commuter and they have started off with the wrong basis for the new fare structure.....and the more cynical people asking if this is simply a scheme to raise the revenue and profits of the public transport companies.

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Some say bus fares up 40% after new calculation [Link]

Monday was the first work-day after the public transport operators started calculating bus fares based on distance travelled on 3 July.

Those travelling to Malaysia by bus were in for a surprise. The Land Transport Authority (LTA) has said that under the new system, one in three commuters would see a fare increase.

For those affected, LTA estimates the average weekly fare rise to be about 30 cents per commuter. However some commuters have called the Channel NewsAsia hotline, saying the fare for the journey from Kranji MRT Station to Johor is up by 40 percent - from $1 to $1.40.

This has affected many who are working or studying in Singapore, as they are also not allowed to cross the Causeway on foot.

Meanwhile, private bus operators said they have not seen an increase in customers because "many commuters may not have realised that bus fares are higher now".

- CNA/ir

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